Terms & Condition

Terms & Conditions

Welcome to Velnox. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use our services.

2. Products & Availability

We strive to display our products as accurately as possible. However:

  • Product colors may vary slightly due to differences in screen displays.
  • Product descriptions, images, and specifications are subject to change without notice.
  • Product availability is not guaranteed and may change at any time.

We reserve the right to discontinue any product without prior notice.

3. Pricing

All prices displayed on our website are listed in the applicable currency shown at checkout.

While we work hard to ensure pricing accuracy, errors may occasionally occur. If a pricing error is identified after an order has been placed, we reserve the right to cancel the order and issue a full refund.

Prices may change without prior notice.

4. Orders

By placing an order, you agree that:

  • All information you provide is accurate and complete.
  • You are authorized to use the selected payment method.
  • Your order is subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including:

  • Suspected fraud
  • Payment issues
  • Incorrect pricing
  • Product availability
  • Violation of these Terms

If your order is canceled after payment has been received, you will receive a full refund.

5. Payment

Payments are processed through secure third-party payment providers.

Velnox does not store your complete credit or debit card information.

By submitting payment, you authorize us to charge the total amount shown at checkout.

6. Shipping

Shipping times provided on our website are estimates only.

Delays may occur due to:

  • Weather conditions
  • Customs inspections
  • Carrier delays
  • Public holidays
  • Events beyond our control

Velnox is not responsible for shipping delays caused by third-party delivery services.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

To be eligible for a return:

  • Items must be unused.
  • Products must be returned in their original condition.
  • Original packaging should be included.
  • Return requests must be submitted within the applicable return period.

Certain products may not be eligible for return due to hygiene or safety reasons.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Graphics
  • Product descriptions
  • Videos
  • Text
  • Website design

is the property of Velnox or its content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload harmful software or malicious code.
  • Interfere with the website's functionality.
  • Submit false or misleading information.
  • Violate any applicable laws or regulations.

We reserve the right to suspend or terminate access for users who violate these Terms.

10. Limitation of Liability

To the fullest extent permitted by law, Velnox shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website
  • Purchase or use of our products
  • Delays or interruptions in service
  • Technical issues beyond our control

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Disclaimer

Our products are provided "as is" and "as available" without warranties of any kind, except where required by applicable law.

While we strive to provide accurate information, we do not guarantee that our website will always be error-free, uninterrupted, or free from viruses or other harmful components.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or services of these external websites.

Visiting third-party websites is at your own risk.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon being posted on this page.

Your continued use of the website after any updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Velnox operates, without regard to conflict of law principles.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Velnox

Email: yannk888@gmail.com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM

We will respond to your inquiry as soon as reasonably possible.

Thank you for choosing Velnox. We appreciate your trust and are committed to providing a secure, reliable, and enjoyable shopping experience.